Policy Purpose

 

This policy is to inform people who have made a donation online to Power to Change’s Summer Projects and what to do if they have made a donation in error or a mistake in the amount of their donation.

 

Policy Statement

 

Donation in Error

 

If you have made a donation to Power to Change’s Summer Projects in error, please contact us as soon as possible to arrange for a refund of this amount. Please include your name, the date the donation was made, the amount donated and the bank account details for the donation to be refunded to.

 

Error in Amount

 

If you have made an error in the amount of your donation, please contact us as soon as possible. Please include your name, the date the donation was made, the amount donated, the amount you wished to donate and the bank details for the difference to be refunded to.

 

Refund Requests

 

All requests for refunds must be made in writing by the person who made the donation and sent to:

Email: summerprojects@powertochange.org.au

Mail: Summer Projects, PO Box 6095, Woolloongabba, QLD, 4102

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